© 2011 West Yorkshire Learning Consortium,
Suite 89, Oxford Chambers, Oxford Place Centre, Oxford Place, Leeds, LS1 3AX,
Tel:
0113 2453111.
Charity Number: 1100520. Company Number: 04614852.
Leeds
Kirklees
Bradford
Calderdale
Wakefield
© Tim Green Photography
ILM Level 3 Advanced
Management Qualification
The qualification combines two individually assessed, free standing QCF (Qualifications and Credit Framework) qualifications covering:
- Theory: VRQ (Vocational Related Qualification) Technical Certificate, ILM Level 3 Certificate in First Line Management
- Competence: ILM Level 3 Certificate in Management
The units covered in the course will be:
- Solving problems and making decisions
- Understanding change in the workplace
- Planning change in the workplace
- Achieving objectives through time management
- Introduction to leadership
- Motivating to perform in the workplace
- Managing conflict in the workplace
- Providing quality to customers
- Managing performance
- Working with costs and budgets
- Understanding the communication process in the workplace
- Effective meetings for managers
- Understanding workplace information systems
